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Posts: 1
Registered: ‎05-04-2013
My Device: bold 9780
My Carrier: tigo

910 authorization failure

I have a blackberry bold 3 and every time i try to download any application a 910 authorization failure error appears.....what can i do to fix this problem

Hall of Famer III
Posts: 58,179
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: 910 authorization failure

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB12230 "Download Failed: 910 Application authorization failure" appears on the BlackBerry smartphone when installing an application

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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