04-16-2013 05:08 PM
My mobile connection is Vodafone (India, Delhi). (if this anyhow is important)
Blackberry 9300 6.0 Bundle 2342 (v22.214.171.1246 Platform 126.96.36.199)
Apps and free space
Did a battery pull fix your issue?
Apps installed and their versions
Well this is actually my third blackberry curve 3G. The first one I purchased was 1.5+ years back had some issues with trackball, so I gave it to the service center guys, they repaired it and sent it back. Then after few days it started having problems and started rebooting on its own. I sent them again, then repaired and sent back. Sadly the problem was not solved. Then I sent again, so they gave me a new model. Then THE BRAND NEW BLACKBERRY CURVE 9300, started rebooting again and again, so I sent again. Welll I got so irritated with this phone that I started using Blackberry Storm. Now due to some compulsions I have to switch back to my stupid Blackberry Curve 9300 and its just been 4 or 5 days and I have purchased a new battery and possibly done everything to get it working, but it won't work.
Throughout this duration of a year and a half, more than 8 or 9 months my phone was in the service center or in such a condition where it couldnt be used. So now for me the warranty period is also over. Which I find totally unfair, and yes if anyone wants to debate over this, please put yourself in my shoes first.
So long story short, all my phone knows is how to reboot 61 times in 1 minute.
What all I have done till now, let me tell you :
And my phone is as good as new, not even a single scratch on it.
The problem that I have from Blackberry Service Officials is that
I really want the officials to read it. If you need my personal information, then I am a Student who cannot afford new phones every odd day without any fault of his.
All regards and Respect
04-16-2013 06:00 PM
Hi and Welcome to the Community!
While I do sympathize with your situation, please refer to this information provided at the top of every page of this site:
It is extremely unlikely that anyone will, in this forum, provide you any formal response to your issue as this site is not for the purpose of escalation...rather, it is a user-to-user community of volunteers who try to help each other out.
As such, the only thing I can advice is that you continue to pursue with your original place of purchase, your service center, and perhaps even your carrier. Perhaps one of them will take pity on your situation and grant you some dispensation from the contractual terms that govern your transaction.
I cannot tell, however, from your post if you wish to attempt anything on your own or if you just want to leave it to the formal channels already in place. There are some diagnostic tests we could give you to try and rule in/out various causes, but I hesitate to offer that to you as it seems like you are preferring to stay with your in-person formal support (which might be wise in any event).
04-17-2013 01:56 AM
04-17-2013 09:05 AM
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
If the behavior continues in Safe mode, then you will need to consider more drastic measures -- WIPE, OS Reload, BBASK wipe/reload, tedious "bare bones" OS loading process, etc.
Also do keep in mind that if the problem is hardware, all we will be able to do is deduce to that being a most likely cause...but we cannot truly diagnose a hardware problem. Only a qualified technician with the device in their hands can provide a proper diagnosis and estimate for hardware issues.
Good luck and let us know!