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Highlighted
New Contributor
Posts: 3
Registered: ‎11-05-2012
My Device: 9300 curve
My Carrier: etisalat

9300 curve

i need help my BB just shutdown. what can i do to fixed it? please help me. thanks

jodel

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: 9300 curve

Hello jodel

 

Welcome to the forums. 

 

Can you please explain your issue a bit more? What steps have you already tried to correct your issue? 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 3
Registered: ‎11-05-2012
My Device: 9300 curve
My Carrier: etisalat

Re: 9300 curve

i was just using it then all of sudden the unit just shutdown. i have tried charging it, changing my battery and even charging it in my laptop but still it won't switch on. and when i put the usb cable in my laptop it cannot detect the driver.

New Contributor
Posts: 3
Registered: ‎11-05-2012
My Device: 9300 curve
My Carrier: etisalat

Re: 9300 curve

now i cannot even open it, i don't know what happen to my unit. totally no power after charging it and with a new battery.

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: 9300 curve

Hello jodel,

 

Try starting a software reload without the battery inserted to force detection. Have a look at the below article which will help you through the process. 

 

How to force the detection of the BlackBerry smartphone using Application Loader

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!