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New Contributor
Posts: 7
Registered: ‎01-13-2013
My Device: 9300 curve
My Carrier: vodacom

9300 software installed nightmare. ver 5.0.0.846

My phone fell into a bucket of water if froze and displayed a white screen saying error 507 install software. So I took to a local repair shop it was repaired and it switches on everything works but my problem is that on my homescreen I can't excess messages,missed calls or my network without having to go to the main menu. It also. Does not display the ALL,FAVOURITES and DOWNLOAD tabs. PLEASE HELP. Thanx in advance.
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: 9300 software installed nightmare. ver 5.0.0.846

[ Edited ]

Hey Malove,

 

From your description it seems that previously you had BlackBerry device software 6.0 installed on the BlackBerry smartphone before it was repaired. The All, Favorites and Download tabs are not displaying because this feature is not available with BlackBerry device software 5.0, You can check for any available updates at

www.Blackberry.com/update.

 

Thanks.

-HB

 

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New Contributor
Posts: 7
Registered: ‎01-13-2013
My Device: 9300 curve
My Carrier: vodacom

Re: 9300 software installed nightmare. ver 5.0.0.846

Thanx will try your solution