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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-21-2012
My Device: Curve 9300
My Carrier: Mascom

9300 won't update

My 9300 won't update, it stops on module 575 of 643 for sometime and then says there's an error, what could be the problem?
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: 9300 won't update

Hello Taolo,


Welcome to the BlackBerry Support Community.

Sorry to hear you are experiencing an issue with updating your BlackBerry® Device Software.

Please attempt the update process once again by using the BlackBerry® Desktop Software as shown here:

How to update BlackBerry Device Software using BlackBerry Desktop Software for Windows - http://www.blackberry.com/btsc/KB03901

Let us know if this helps.

Thank you



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