09-02-2012 01:58 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
It is also possible that you are simply a high-resource consuming user...please see this helpful KB:
Good luck and let us know!
09-02-2012 02:05 PM
09-02-2012 02:07 PM
09-02-2012 02:11 PM
09-02-2012 02:17 PM