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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎06-17-2013
My Device: 9320
My Carrier: O2

9320 not switching on!!

[ Edited ]

I was using my 9320 when all of a sudden it just went off. The battery was charged and had no problems prior to this.  I have tried charging it but no luck. I have even read peoples similar posts and have tried taking the battery out putting it on charge and then adding the battery, again nothing. 


I am stuck only had it 4 months and really don't want to buy a new one but it is doing nothing no red light completely dead!!


Any final suggestions before I go to the phone shop and spend money that I don't really have


Do you think buying a new battery would help??

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: 9320 not switching on!!

Hey katy-b,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I would suggest trying a different battery in the BlackBerry Curve 9320 smartphone and if the issue still persists then I suggest contacting your network service provider for repair options.


Let me know if you have any more questions.





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New Contributor
Posts: 2
Registered: ‎06-17-2013
My Device: 9320
My Carrier: O2

Re: 9320 not switching on!!

Thank you for your reply I took it back to the shop and they tried a different battery but still nothing so I am awaiting a replacement!!