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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-07-2014
My Device: 9900
My Carrier: Virgin

9320 - scrolling problem



A colleague of mine has a 9320 BB which has a bizarre scrolling problem.


He can scroll through an email up and down without any problems unless he scrolls right to the top of the email. If he goes right to the top, it won't let him scroll back down again!


This happens on all of his emails but not on any other application.


He has tried rebooting without any luck.


Any help would be appreciated!




Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: 9320 - scrolling problem

Has he tried a Battery Pullout ?

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