Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

Posts: 1
Registered: ‎10-15-2012
My Device: 9360
My Carrier: T-Mobile Austria

9360 All Languages Firmware


i'm new at the bb community Smiley Happy

i've got my 9360 some weeks ago and now i want to change the language to russian, but its not available on my blackberry. so i have googled and found that there exists an all language firmware, but i don't know where i can get it.


My provider in austria said i should ask blackberry, blackberry told me that i should ask my provider.

My provider is T-Mobile Austria Smiley Sad


Do you know where i can download the firmware?


best regards



Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: 9360 All Languages Firmware

Hello Andi0r


Welcome to BlackBerry Support Community Forums



Before Installing any All Language pack OS on your PC first remove any previously Installed OS packs if any then you can try it this way to add any specific Language on your BlackBerry smartphone :


 1.Download and Install on your PC any  OS pack having All Language from your carrier site or any other because you are not limited to your Carrier OS packs only if you want you can download from any other Carrier sites  Carriers

  • ( Make sure you are downloading for the same device model )

3.. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software


 4.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ( On your Pc change your folders option to show hidden files/folders ) :


  •     C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
  •     C:\Users\Windows UserName\AppData\Roaming\Research In Motion\BlackBerry\Loader XML

 Once completed Open BlackBerry Desktop Software > Select Applications. > In the Language and Input Support section, select the language to be added to the BlackBerry smartphone (a + will appear next to the language to install) > Click Apply.


KB13067 : How to obtain language packs for BlackBerry smartphone.


Please try it and let us know.






Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.


Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Member
Posts: 1
Registered: ‎06-09-2013
My Device: Mexico 9360
My Carrier: Telkomsel

Re: 9360 All Languages Firmware

don't be sad my friend. you cand find it, just click this http://furiousguido.com/2013/04/07/official-os7-1-0-912-for-blackberry-curve-9360-via-t-mobile-allla...  get well for your blackberry