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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎04-10-2012
My Device: curve 9360
My Carrier: Orange

9360: Down volume not working

[ Edited ]

I've had my curve 9360 for about 3 months now and the side button to turn the volume down does not work. I basically have to reset my phone to lower the volume as there is no other way of changing the speaker volume. Is this a software problem or definitely something wrong with my hardware? It is starting to really bother me now and I am hoping that someone knows a quick fix for this.


Thanks for any help someone can provide.

Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: 9360: Down volume not working

Hello !


Your problem seems to be more likely a Hardware problem.


So ill recommend that kindly visit your nearest Authorised BlackBerry Service Center for better handling of the issue.


Hope this resolves your Problem!


If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.