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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-15-2013
My Device: Curve 9360
My Carrier: ATT

9360 - Unable to Scroll with Text Messages

Hello all.  In the past few days I have been having issues with scrolling while trying to view text messags.  I can scroll without any issues anywhere else.  Also I can even scroll through text messages.  But when I select a 'conversation' and attempt to scroll up to read old or new messages within the conversation, I am unable to scroll.

Sometimes it will let me scroll up a bit but most of the time it won't.  Thanks very much for any help or suggestions.

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: 9360 - Unable to Scroll with Text Messages

Try this -

When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.

If your query is resolved then please click on Accept as Solution

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