10-11-2013 02:09 PM
I have a curve 9360 7.1 Bundle 1647. I have been unable to sync my contacts with my gmail account. It was a nuisance before, but it is essential that I get this done now. I have read all the posts regarding wireless synchronization, and cannot find anything to shut off wireless sync. The contacts are greyed out on the synchronization page of BB Desktop software. I have Windows 8 on my laptop. Any help would be greatly appreciated.
10-11-2013 02:56 PM
The contacts are greyed out on the synchronization page of BB Desktop software.
Have you disabled wireless contact sync with the email account with which you already set it up ?
To Turn off Wireless sync try this : Open your Address book or Contacts - press the menu key - Options - Contact list ( your email id ) Click on it - then on that screen Unmark Wireless Sync then save.
Or refer to this KB Article :
KB22430 : How to enable or disable wireless contact synchronization with BlackBerry Internet Service