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New Contributor
Posts: 7
Registered: ‎07-21-2012
My Device: BlackBerry Curve 9360
My Carrier: O2-UK
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9360 charging port came out

I purchased a 9360 in January of this year from O2 UK. Yesterday my charging port came out and was stuck to the end of my charger. I have lost my receipt, although shouldn't it come up on O2's system I bought it from them once I provide my details? I have read on here the charging port coming out has been a problem with other bb users and would like to know if this problem is covered by the 1 year warranty? Any advice would be greatly appreciated
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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: 9360 charging port came out

Hi Maggie20,

 

Welcome to the Community,

 

As this is just a user to user  support forum ,I don;t think anyone can tell you about that ,however the best options will be to vist your Carrier and ask him. I don't think it is covered under warranty until and unless it is manufacturing defect have a look at this Limited warranty doc.Limited Warranty

 

 

Prince


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