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New Member
Posts: 2
Registered: ‎01-02-2013
My Device: 9360
My Carrier: Ee

9360 turns itself on!

I have ensured that the auto on is not on. However, after I turn my 9360 off, it turns itself on automatically on its own. Sometimes it turns on when I get a text, sometimes it just turns back on for no reason and it has run the battery nearly out! Help!

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: 9360 turns itself on!

I wonder if an app is somehow doing this.

Does it happen when you do a full power off?

http://docs.blackberry.com/en/smartphone_users/deliverables/33213/Turn_off_your_device_61_1597414_11...

Have you reported this to the carrier / taken it to the store so they can test it?

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New Member
Posts: 2
Registered: ‎01-02-2013
My Device: 9360
My Carrier: Ee

Re: 9360 turns itself on!

I normally turn it off just using the icon for power off. Should I be pressing the power off button instead. I haven't installed any extra apps on the phone. 

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: 9360 turns itself on!

Do you use a holster when it is turned off?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________