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New Member
Posts: 1
Registered: ‎07-01-2014
My Device: BlackBerry 9360
My Carrier: Virgin

9360 won't connect to wi-fi when memory card present

I have had by BlackBerry 9360 for 2 years.  I regularly connect to my home wi-fi network and have never had any issues until a few weeks ago.  No it will not connect to my home network giving various errors such as "invalid credentials" (even though the are correct) or network "is disabled."

 

Quite by accident, I have realized that these connect issues go away as soon as I remove the microSD memory card from the device.  It connects and the connection will persist for hours.  As soon as I return the card, the connection will drop with the same error (sometimes almost immediately, sometimes the connection may hold for up to 10 minutes).

 

I have reinstalled the operating system and it did not resolve the issue (though it added the network "is disabled" error; previously I only got credential related error messages).

 

Any suggestions on how to fix these issues?