05-28-2013 09:47 PM
05-30-2013 11:01 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
When was the last time the Wi-Fi was working on the BlackBerry Curve 9360 smartphone? I would suggest creating a backup of your data through BlackBerry Desktop Software (Device>Backup) and then follow the steps in this KB article: www.blackberry.com/btsc/KB11320
Then test the Wi-Fi prior to restoring any data. If the issue still persists, then I suggest contacting your network service provider for repair options.
Let me know if you have any more questions.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!