01-09-2013 01:43 PM
I have had this curve 9380 for about 10 months. this afternoon just after I'd finished using the caclulator I went to open the screen again. I have slide lock,I slid my finger across the lock slide but nothing happened, I tried using the cursor button again no joy. After several useless attempts i went to EE where I got the phone from.
The chap at Orange said it would probably have to go away for repair but as all they did was to update the software, hesuggested I try installing the latest O.S. myself.
The problem with that is when I plug in the USB from the PC I get a choice of Charge (Highlighted), Sync Media or USB Drive and, as I can't move the cursor from Charge I can't go to USB so i can't update the software.....
It is most bizarre, if I press and hold the blackberry button I get Clock, Home,WWW,BBM Phone, e-mails and Slide Lock, but I can't select any of them.
It did once go to the home screen but again, no cursor,so no selection and , of course, side lock is always there. Any ideas?
01-09-2013 04:26 PM