Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-22-2010
My Device: Not Specified

9520 Resetting itself

After sweeping my phone completely 'back to new' it still resets itself for no apparent reason at least 8 times daily. Any thoughts on resolving this problem?
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: 9520 Resetting itself

Hey okkie,


Once the wipe was completed did you restore your data? Also how did you do this wipe? Did you use the Reset To Factory switch? 





Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Posts: 1
Registered: ‎10-06-2010
My Device: Storm 9500
My Carrier: vodacom

Re: 9520 Resetting itself

I HAVE A STORM 9500 MYSELF AND AM EXPERIANCING THE SAME THING , as soon as i installed os ver 5 my storm went on the rampage, rebooting itself at random intervils and displaying an error message when it dose there is a system log on the phone wich details everything yet i lack the knowlage of its jargon to understand it how do i upload it to the web to get others to veiw it and assist? my pin is 20cf5217 and i have gone so far as to revert to OS 4.7 which dose not reset. please help