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New Member
Posts: 1
Registered: ‎05-08-2011
My Device: blackberry 9630 Tour
My Carrier: sprint

9630 Tour not able to view streaming videos or open .doc or .pdf files in email

Not sure if they are related or not, but about 2 weeks ago, I haven't been able to view steaming videos- I am getting a notice that I have to download Adobe flash 10. When I try to download it, I get the message"unsupported format"
I also cannot open attachments in emails- the two starting happening at the same time.
I have 5.0 software installed.
Please Help! Thank you.
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: 9630 Tour not able to view streaming videos or open .doc or .pdf files in email

for the streaming videos, your device is able to read YouTube videos, and vides streamed through RSTP. Flash videos have never been supported on Blackberry smartphones.

about attachments, can you tell if you are using a corporate device?



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