05-24-2012 01:13 AM
I am receiving an error message when I attempt to sms which reads: Invalid mandatory information. Please can someone advise me as to how to rectify this problem. I am able to receive text messages, e-mails and BBM, I just can't send SMS. Please help!
Solved! Go to Solution.
05-24-2012 02:13 PM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message or code, should reveal all applicable existing threads to you.
Good luck and let us know!
05-25-2012 05:40 AM
Thank you so much for the fix. It worked perfectly. The only snag was determining which number was the correct one for the service centre.
Many thanks for your help