06-19-2012 09:13 PM
My pad will not function. It keeps selecting without my option to select restricting me from doing anything. Device stuck at network connections. Phone keeps turning on/off for mobile connection. Trouble began with simply dialing at random and various other non-selected choices. I feel that the touch pad may be the fault; however, I would appreciate an alternative to replacing my phone. TY for any advice.
06-19-2012 09:40 PM
The first line of defence is always a battery pull. Remove your battery while your phone is powered on then replace it.
Let us know if that helps you. If not, we can look at other alternatives.
06-19-2012 10:08 PM
Yes, that is always my first response to any issue. My phone has lived a fantastic 3 years of only minor issues; however, I do feel the issue is hardware and not software. Reaching for something if you know what I mean.