07-04-2010 07:34 PM
9700 Blackberry decided to turn itself off as it was plugged into the charger. Now it won't turn on fully. It gets 2/3rds of the way along the horizontal loading line then turns off . Red light comes on for a few seconds then the phone tries to start again and the process repeats. I've removed battery and sim but doesn't change anything. HELP please?
07-05-2010 10:59 AM
Try getting into safe mode to check if its an application issue. check KB17877 for instructions.
To turn on safe mode, complete the following steps:
07-06-2010 07:35 PM
Hi try this - I had the same problem and got this from another website and it worked for me: