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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎10-20-2012
My Device: curve 9720
My Carrier: o2

9720 keeps freezing and wont turn back on!

Ok I'm hoping someone can help me I have a brand new 9720 iv had it 5 days it keeps freezing in that the when I press the top button it wont come on although it'll flash to say I got a message none of the buttons work apart from if I hold down the power button then it turns off and wont turn back on, the only way is to do a battery pull then it boots up fine and is OK for a bit, its happen 5 times today alone.  I've removed the memory card incase its that but still the same surely this phone must be faulty! Does any one have any ideas if not ill be returning the phone but am really keen to keep it as its just what I need.