11-15-2012 02:39 PM
My Bold 9780 battery drained completely (overnight) and when I went to charge it again it won't turn on. I tried charging it overnight and still nothing, I have also tried another fully charged battery and that won't work. My Desktop manager software doesn't detect it. Just before it died I had actually transferred all of the data onto a new blackberry and the software said I could now wipe my device but I didn't bother yet. Any idea??
Solved! Go to Solution.
11-16-2012 06:41 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
11-21-2012 04:28 PM
I tried the first sequence (4.5 hours) with no luck so then I took the battery out and put it into a new BB bold and charged it fully. I then took the battery out and placed it back in the original BB and it turned on so thank you!!!!!!
11-26-2012 11:27 AM