Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎09-21-2012
My Device: 9780
My Carrier: maxis

9780 Old SMS Disappear


Hi Guys,i have a problem with my Blackberry 9780.i am realise that my old sms will disappear,up there is the picture.that only show green colour icon and when i click inside then all the sms is gone!!!what is the problem?and i believe that's not because of the back up problem,cause my phone dont have any data plan.what can i do???

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: 9780 Old SMS Disappear

Hi & Welcome to the community,


I have been thru to this on my 9700 but at the end I found this is happening because of low inbuilt memory on device.


Better to take timely backup of important messages