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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎04-17-2013
My Device: 9780
My Carrier: airtel

9780 Phone shuts down

For the last several weeks my phone has been shutting down suddenly when the battery is about 25% of the full charge. It never reaches the state when the battery status turns red.

I  replaced the battery twice and the problem still continues

I also find that it takes about 3-4 hours of charging from the power outlet for full charge to be attained.

Does anyone know what the problem / solution is?

 

Thanks

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New Member
Posts: 3
Registered: ‎04-17-2013
My Device: bold
My Carrier: bell mobility

Re: 9780 Phone shuts down

It's the phone...
Trusted Contributor
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900
My Carrier: 0

Re: 9780 Phone shuts down

sounds like the phone is draining the battery quite badly
do you run many apps? do you leave wifi and bluetooth on ??