Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
09-24-2013 01:37 PM
Hello can anyone help a non-tech person? Have tried to upgrade 2 year old 9780 to OS 6 using desktop software - result is my device stops at end of reboot screen then shows app200 error. have followed advice on this forum but am scared to go past the choice on the desktop screen which offers repair option which would result in the loss of all data from device and this would be a disaster for me if it is not backed up. i had opted to back up at start of process but now have no idea if it has been done and what if anything I will be able to retrieve if I go ahead with the 'repair' option at that stage. At the moment i just have a frozen device and have lost a day of my life trying to sort this out and worrying myself witless. (Savvy son has left home, am trying to do these things on my own...with little success!)
WOuld be so grateful for any advice
Solved! Go to Solution.
09-24-2013 05:20 PM
09-30-2013 04:30 AM
09-30-2013 10:26 AM