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Contributor
Posts: 13
Registered: ‎02-08-2013
My Device: 9780
My Carrier: tmobile(unlocked)

9780 problem

Hey guys,
I have a 9780 bold tmobile(unlocked) and it has been giving me problems. Even after fully charging the battery when I use the camera with autoflash mode it says battery too low for flash use and sometimes the cell switches off as soon as I click a pic.I thought it was some software issue so I reinstalled the latest OS.This won't happen if I start camera while charging the phone.Also the battery meter fluctuates like from full to red.And while jusing wifi for about 20mins in full charge it says battery low shutting down handheld and it shuts off.Is there anyone having the same problem? Anyone knows where the problem is? Anyone has a solution? Thanks in advanced
Guru II
Posts: 22,043
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: 9780 problem

I would replace the battery.

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Contributor
Posts: 13
Registered: ‎02-08-2013
My Device: 9780
My Carrier: tmobile(unlocked)

Re: 9780 problem

I forgot to mention that after the battery shows low,after sometime it comes back to 100%(how much it was before) and the cell and the battery works completely fine until I use the internet or the camera,wifi etc
Guru II
Posts: 22,043
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: 9780 problem

98% chance the battery is no good. I've seen this before. Typical bad battery behavior.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Contributor
Posts: 13
Registered: ‎02-08-2013
My Device: 9780
My Carrier: tmobile(unlocked)

Re: 9780 problem

I replaced the battery with my friends good battery for sometime and it had no problems and I gave my battery to my friend he said he too didn't have any problen and captured pics too and when I took his cell unbelievingly that my battery worked fine,I opened the camera app to check it myself and in the flash on mode when I captured the pic, it shut off as it did in my cell. Now what should I conclude, my battery problem or a problem in the cell.
Contributor
Posts: 27
Registered: ‎08-18-2012
My Device: 9780
My Carrier: china unicom

Re: 9780 problem

I have the same issue,now and before,my solution is turning the flash off,anytime I capture a picture,
I bought two new battery,but as time pass by,the same issue happened,it must be somthing wrong with the harware,the flash light use too much voltage,and damage the battery,I guess so