06-24-2013 10:12 AM
I am experiencing 2 issues with my trackpad on 9790:
1. I am unable to use my BB outdoors - I believe that this issue has been raised before on the forums and I have given up finding an easy solution
2. Indoors, my trackpad works fine for general navigation EXCEPT when I am in the header of an email message or sms. So, I am able to navigate through the body of an email but the moment I reach the top of the message, the trackpad totally freezes ! Also, when I want to send a new email, my cursor is by default situated in the header (TO field) of the new email message and thus totally freezes.
Anyone can offer help with the above?
06-27-2013 08:04 AM
Welcome to the forums.
Have a look at the following article which may help you with your issue. Remember to backup your data before doing any of the steps listed.
Let us know if this helps and if you have any other questions.