07-09-2013 06:26 AM
My ringtone gives me a problem, Ever since I upgrade my device's software to 7.1, it becomes faulty where the sound drops to a very low level even when I have it on 10 with Vibrate on all profiles and the speaker sounds dead until I reboot and after a while it starts again and I miss of calls because of this. how can I sort it out?
07-11-2013 08:24 AM
Welcome to the BlackBerry® Support Community Forums.
I would suggest resetting the Sounds/profiles database, please review the following article on
how to clear the user content databases from the BlackBerry smartphone:
Let me know if you have any questions.