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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: 9790 - apps won't download

Hi GR_UK

 

 

Sorry to hear that you're still experiencing issues with your BlackBerry ! After connecting your device run BlackBerry Desktop Software , does it recognizes your device ? Also use a different USB port and don't use any Hub , don't use those front USB use the one that are at the back of your PC.

 

Or perform a Clean Uninstall of BlackBerry Desktop software and then Install it again , for help refer to this KB :

 

KB02206 : How to perform a clean uninstall of the BlackBerry Desktop Software

 

 

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