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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: 9790 - apps won't download




Sorry to hear that you're still experiencing issues with your BlackBerry ! After connecting your device run BlackBerry Desktop Software , does it recognizes your device ? Also use a different USB port and don't use any Hub , don't use those front USB use the one that are at the back of your PC.


Or perform a Clean Uninstall of BlackBerry Desktop software and then Install it again , for help refer to this KB :


KB02206 : How to perform a clean uninstall of the BlackBerry Desktop Software




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