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New Contributor
Posts: 2
Registered: ‎10-22-2012
My Device: Torch 9800
My Carrier: ATT

9800 Torch - Rapid Battery Drain

I've searched a bunch of forums and found that this is an old problem, but this has just started happening on my device within the last 2-3 weeks.  I have a Torch 9800 with 6.0.0 Bundle 2647.  When i look for an upgrade, the desktop software tells me that i have the latest version (ie..no upgrade available).  

My Blackberry 6.0.0 System Software is pulling 100% of the CPU time.  I have deleted a few of the apps that i thought might be the culprit, and the problem goes away for a day or two, then boom, BSS 6.0.0 is pulling 100% again, and my battery drains quickly, and the phone acts sluggish, to the point it is almost useless.  I am at wits end, and although this appears to have been resolved in an older version of the OS, my OS seems to be up to date.  

 

Any ideas out there?  

 

txs

.g.

Guru III
Posts: 32,134
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: 9800 Torch - Rapid Battery Drain

What OS are you on? On your device, type in a new message MYVER and a space after to see and report back please.

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.


 




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Highlighted
New Contributor
Posts: 2
Registered: ‎10-22-2012
My Device: Torch 9800
My Carrier: ATT

Re: 9800 Torch - Rapid Battery Drain

MYVER = 9800/6.0.0.600

 

I've done a battery pull multiple times, the prob goes away and then over a day or so, the problem re-occurs.

 

Thank you for the fast response.

 

.g.