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BlackBerry® OS Smartphones

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Posts: 1
Registered: ‎11-14-2013
My Device: torch 9800
My Carrier: att

9800 search hang up

when I search emails, the unit unit hangs up. sometimes it will not display search results. usually requires a battery pull (sometime multiple times) to restart. The screen hangs, and the screen unlock button doesn't work.  running 6.0, and up to date.

 

Occasionally the battery will go from 50-75% to zero instantanously.