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New Contributor
Posts: 2
Registered: ‎10-31-2010
My Device: 9800 torch
My Carrier: Airtel

9800 torch freezes / Hangs every 30 minutes

Hi my 9800 torch freezes / Hangs every 30 minutes, how do i get over this?

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: 9800 torch freezes / Hangs every 30 minutes

Hey VF,

Welcome to the BlackBerry Support Community Forums.



I would suggest trying a back up and complete a clean reload of the device software:
Also test the device before restoring any data.
I hope this helps, cheers!




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Guru III
Posts: 32,144
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: 9800 torch freezes / Hangs every 30 minutes

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache liek rebooting a PC. Then try again and see if your problem persists.

What OS are you on? Type in a new message MYVER and a space after to see and report back please.
I am on OS and it ihas been very solid compared to older versions.


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