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New Contributor
Posts: 7
Registered: ‎04-26-2012
My Device: Torch 9810
My Carrier: Telus

9810 GPS not working Please Help!

I've got a new 9810, uploaded V 7.1.0.267  the GPS is not working.

 

Location On

Location Aiding Enabled

 

It will update however shows Number of Satellites:0

 

Maps location is intermittent

BlackBerry Traffic shows aGPS

 

Went to Device/Device and Status/typed "test"

Performed GPS test

result: timed out

 

Does this mean it's a hardware issue?

 

BB is on an enterprise server

on Telus network

 

Please help!

 

 

New Member
Posts: 2
Registered: ‎05-01-2012
My Device: Torch 9810
My Carrier: Telus

Re: 9810 GPS not working Please Help!

I had the same problem. i disabled the GPS connection with Blackberry messenger(it was recently upgraded) and now everything works fine. The GPS tool app is really good for seeing where your GPS is at. hope that helps

Highlighted
New Contributor
Posts: 7
Registered: ‎04-26-2012
My Device: Torch 9810
My Carrier: Telus

Re: 9810 GPS not working Please Help!

Where did you disable your GPS connection with BBM?  I've been using GPS Tool, like it, I get GPS reception intermittently? 

New Member
Posts: 2
Registered: ‎05-01-2012
My Device: Torch 9810
My Carrier: Telus

Re: 9810 GPS not working Please Help!

in BB messenger in options...I also disabled the connection with FB and twiter

New Contributor
Posts: 7
Registered: ‎04-26-2012
My Device: Torch 9810
My Carrier: Telus

Re: 9810 GPS not working Please Help!

I've deleted Facebook and Twitter and could not find any direct disconnection for BBM in the options however I've disabled all BBM connects.  My GPS still only works intermittantly (once every couple of days).  I appreciate the suggestions, thanks!