08-18-2012 10:37 AM
I have a 9810 Torch, with enterprise email from my work. I have had the phone for about a year with no problems. Yesterday I noticed that I can't load any of my banking apps (td bank and boa) or any secure website for that matter. The connection just times out. Everything else seems to load fine. I have att, although I don't think it is the connection because everything else is loading fine.
Thanks in advanced
08-18-2012 11:11 AM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should talk to your BES admins...it is completely possible that they have pushed out a new IT Policy and it is now blocking these things.