03-18-2013 04:57 PM
I have a 9810 that the desktop recognizes. I have a 9800 that I can't get the software to acknowledge, though the PC itself sees it. Any suggestions? ( the 9800 is a 6.0 OS verified to have the most current software)
03-19-2013 06:35 AM
BlackBerry has an article on forcing the detection of a phone. Have a look:
Let us know if that helps you.