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BlackBerry® OS Smartphones

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New Member
Posts: 2
Registered: ‎02-06-2013
My Device: 9900
My Carrier: orange

9900 BLACK SCREEN still

ave a 9900 2 months old worked OK but now comes on without SIM in but once Sim is in it blacks Screen and can do nothing?What can i do ,have read on web similar problems with others ,Is there a update to cure this ?

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: 9900 BLACK SCREEN still

Hi Spook181,

 

Welcome to the community & thanks for your post..!!

 

Please try a clean OS reload using KB11320: How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software for Windows

 

There is no need to upload same issue in two different posts.