03-31-2013 09:39 AM
Sometmes when I want to use my home wifi, I try connect my Bold but the modem just randomely switches off. I know that it's the phone doing it because when I use my computer or gaming console nothing happens
03-31-2013 11:16 AM - edited 03-31-2013 11:16 AM
I've never heard of that happening and I don't even see how it's possible, but I guess stranger things have happened.
On your phone's homescreen, go to Wi-Fi and delete your home Wi-Fi from your phone. Once it's been deleted, I recommend removing your battery while your phone is powered on then replacing it.
Next, re-add your home Wi-Fi. See if you're able to properly connect after that.
If that doesn't do the trick, try reloading your phone's OS by using BlackBerry Desktop Software.
Keep us posted on your progress.
EDIT: I should have started by telling you to reboot your modem. Do that first then try my other suggestions.