06-13-2013 07:30 AM
My blackberry has stopped working and now when on charge or have a battery connected the red Led on the front top right flashes the following, 1 flash followed by 3 quick flashes. I hope someone can help out. I have bought a new battery but it still persists.
06-19-2013 04:53 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to bring the BlackBerry Bold 9900 smartphone back to life: www.blackberry.com/btsc/KB10144
Let me know if you have any more questions.
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