07-04-2013 08:52 AM
Then I think you have a faulty trackpad , and replacing the trackpad will resolve this issue . You can contact your Service provider or any mobile repair shop to get it fixed .
07-04-2013 08:57 AM
Thanks for that information, but that brings me to the guarantee-question.
is the change of an faulty trackpad an guarantee issue?
esspecialy if it does not work part-time? in most of the menues it works faultless, but when I want to scroll through a message, it does not (although the scrolling-sound is played)
07-04-2013 09:24 AM
07-04-2013 10:01 AM
If your BlackBerry is just a week old then please insist your Service provider to replace it for free , Can you try that !
07-04-2013 10:28 AM
07-04-2013 01:50 PM
That's Great .. I hope you're not angry anyomore
I hope and wish such issues never appear on your new replacement device .