Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎08-08-2012
My Device: Bold 9900 (Unlocked Sutel Hardware)
My Carrier: AT&T

9900 Sutel Hardware - Call Quality

Device info


Your carrier: AT&T

OS 7.1 Bundle 1461 (v7.1.0.437, Platform


Apps and free space

A battery pull did not resolve my issue. I have no open apps when this issue occurs.


When I am on a call, a lot of the times the person I am speaking to tells me that my voice cuts out - sometimes for entire sentences. I've checked other websites and this seems to be an OS issue. The suggested fix was to install and yet I still experience the same problem with this OS. Can anyone confirm if this is in fact an OS problem or a hardware problem or a problem with AT&T?

Heres a few people that have the same problem as I do:


Posts: 27
Registered: ‎09-16-2012
My Device: Blackberry Toch 9860, Blackberry Z10 & PlayBook
My Carrier: Mobily

Re: 9900 Sutel Hardware - Call Quality

My bb bold 9900 Sutel keep rebooting, I deleted the os and reinstall and keep same, I removed media card, Sim card every things I do keep same... Any one can help in this issue plz...

Hussein Ayash