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New Contributor
Posts: 4
Registered: ‎10-05-2013
My Device: bold 9900
My Carrier: 378

9900 can't connect to the internet

My 9900 was bought in China, but  it can't connect to the internet of O2 in uk. How can I solve this problem?

Forums Advisor II
Posts: 982
Registered: ‎08-31-2013
My Device: BlackBerry Classic- SQC-100-4
My Carrier: T-Mobile USA

Re: 9900 can't connect to the internet

Do you have a world sim card?
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New Contributor
Posts: 4
Registered: ‎10-05-2013
My Device: bold 9900
My Carrier: 378

Re: 9900 can't connect to the internet

I use giffgaff sim card.
Forums Advisor II
Posts: 982
Registered: ‎08-31-2013
My Device: BlackBerry Classic- SQC-100-4
My Carrier: T-Mobile USA

Re: 9900 can't connect to the internet

Is the sim card world capable?
1. If a post has helped you, show your appreciation by clicking Like at the bottom of the message box.
2. If a post has solved your question, please click ''accept as solution'' to verify your question has been solved.
Forums Advisor II
Posts: 982
Registered: ‎08-31-2013
My Device: BlackBerry Classic- SQC-100-4
My Carrier: T-Mobile USA

Re: 9900 can't connect to the internet

Most likely there isn't internet support in the uk if it is from a china based carier.
1. If a post has helped you, show your appreciation by clicking Like at the bottom of the message box.
2. If a post has solved your question, please click ''accept as solution'' to verify your question has been solved.
New Contributor
Posts: 4
Registered: ‎10-05-2013
My Device: bold 9900
My Carrier: 378

Re: 9900 can't connect to the internet

It seems it 's only available in uk
Forums Advisor II
Posts: 982
Registered: ‎08-31-2013
My Device: BlackBerry Classic- SQC-100-4
My Carrier: T-Mobile USA

Re: 9900 can't connect to the internet

You need to contact blackberry tech support, this seems to be more of a hardware issue.
1. If a post has helped you, show your appreciation by clicking Like at the bottom of the message box.
2. If a post has solved your question, please click ''accept as solution'' to verify your question has been solved.
New Contributor
Posts: 4
Registered: ‎10-05-2013
My Device: bold 9900
My Carrier: 378

Re: 9900 can't connect to the internet

Where can I find them?
Highlighted
Forums Advisor II
Posts: 982
Registered: ‎08-31-2013
My Device: BlackBerry Classic- SQC-100-4
My Carrier: T-Mobile USA

Re: 9900 can't connect to the internet

Go to the official blackberry website, support, contact tech support.
1. If a post has helped you, show your appreciation by clicking Like at the bottom of the message box.
2. If a post has solved your question, please click ''accept as solution'' to verify your question has been solved.