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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎02-25-2013
My Device: bold 9900
My Carrier: etisalat

9900 help

hi

i have a blackberry bold 9900

my sms will be removed automaticly  monthly or 40-50 days once without  i do anything

all the sms history will be deleted.

 

pls help

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Hall of Famer III
Posts: 58,391
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: 9900 help

Hi and Welcome to the Community!

 

All "messages" of all types are affected by the same things -- settings, configuration items, memory issues, etc. Start with checking your Messages Options, the "Keep Messages" setting, and ensure that's set according to your desires.

 

But, that's not the end of it...refer:

  • KB02843What is the Low Memory Manager feature on the BlackBerry smartphone
  • KB14320How to maximize free space and battery power on the BlackBerry smartphone
  • KB14213Call logs, SMS text messages, and email messages are deleted from the BlackBerry smartphone

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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