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Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 9900 keeps rebooting after 10% load

Let me ask, when did this device go bad, or quit working. What had occurred before?

Where did it come from?

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Contributor
Posts: 12
Registered: ‎01-04-2013
My Device: 9700, 9900
My Carrier: Rogers

Re: 9900 keeps rebooting after 10% load

[ Edited ]

i bought it of someone, said it just decided to reboot one morning

 

so no success on the laptop

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 9900 keeps rebooting after 10% load

And, was it working correctly before?

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
Posts: 12
Registered: ‎01-04-2013
My Device: 9700, 9900
My Carrier: Rogers

Re: 9900 keeps rebooting after 50% load (was 10%)

so an update; i had left it with a friend and she did fix it. it was the cat and mouse game of catching the device on boot but it took her hours to fix. and she got a screen that said "serious error" and reload "messafe" unfortunately, it loaded to a REALLY old version of OS 7. it was 7.0 build 21xx so i decided to go and update to 7.1. this is when things went sour. desktop wouldn't update, neither did laptop. so, i decided to go ahead and wipe the device and install a new OS from scratch... and now i'm back to stage one where the device now reboots at 50%
Contributor
Posts: 12
Registered: ‎01-04-2013
My Device: 9700, 9900
My Carrier: Rogers

Re: 9900 keeps rebooting after 50% load (was 10%)

very, very odd... i've tried for the past few days to reload OS 7.1... no success so, a few mins ago, i decide to try and load the original rogers os 7.0.0.261 and it loaded without issue i had tried to load 7.1.0.746 rogers and 7.1.0.861 new zealand and didn't have success loading
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 9900 keeps rebooting after 50% load (was 10%)

Are you deleting ALL of the vendor.xml files?

What is keeping it from loading, what error?

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 12
Registered: ‎01-04-2013
My Device: 9700, 9900
My Carrier: Rogers

Re: 9900 keeps rebooting after 50% load (was 10%)

i shrink the OS before loading and yes, vendor file is deleted i don't get error on the phone. it just loads the blackberry screen, the bar moves from left to right, then stops and reboots. i had tried 7.1.0.861 and even rogers' official 7.1.0.746... i've also tried other official OS, however, it doesn't load properly pass the blackberry splash screen. i *just* tried OTA install and it looks like it didn't work either. i am quite baffled. i've load enough OS on 8300 and 9700 and have never seen a phone refusing to load OS like this
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 9900 keeps rebooting after 50% load (was 10%)

Try loading the full OS, not shrunk

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 12
Registered: ‎01-04-2013
My Device: 9700, 9900
My Carrier: Rogers

Re: 9900 keeps rebooting after 50% load (was 10%)

no, i had also tried that.