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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-11-2013
My Device: Bold 9900
My Carrier: Wind

9900 screen problem

Two weeks ago, I locked my phone or let it sit until it locked itself, when i tried to unlock it with the button or the pressing something on the keyboard, the screen wouldn't show anything but the keyboard lights up.

- I'm not sure if it's called locking or backlighting, but it's where you press the top button on the phone..


The next day, it stopped doing that but at random times it wouldn't read my media card.


Two days ago, I dropped it like half a meter from the ground and now the same problem comes up.  I have to pull the battery out and restart it everytime I want to check my messages, I just tried resetting my phone from factory settings and I still have the problem.  Could anyone help me out? Would it possibly be an issue with a part?


Thank you in advance.

Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked | STL100-2
My Carrier: Globe Telecom

Re: 9900 screen problem

Please contact your service or phone provider to check you BlackBerry.



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