Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎05-03-2013
My Device: Bold 9930
My Carrier: Verizon

9930 dials a contact at random during a call creating conference call

Ongoing issue with 3 separate 9930's in my organization that were ordered in the past 3-6months. Older units (ordered a year or so ago do not experience this problem.  

 

Verizon has nothing and both Verizon and myself tried unsuccessfully to get BB support on the phone.

 

This is a major issue that needs to be addressed and there appears to be no interest from BB to help rectify.

 

OS updates done .

 

This even happens when using a wired headset and the phone is sitting on a desk away from the user......so the touch screen/proximity sensor should not be an issue.

New Member
Posts: 1
Registered: ‎05-03-2013
My Device: BB 9790 v. 7.1
My Carrier: tim

Re: 9930 dials a contact at random during a call creating conference call

Salve, posseggo un 9790 e da alcuni giorni mentre sto effettuando una chiamata, automaticamente viene effettuata un'altra chiamata dalla rubrica, mettendo in attesa l'utente chiamato. Quakcuno sa aiutarmi?? Grazie