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New Contributor
Posts: 2
Registered: ‎10-07-2013
My Device: 9810
My Carrier: AT&T

A lot issue with my Torch 9810

Hi Blog;

 

Something wire happen to my phone... in this week I all ready made 5 "wipe data" (with BBSAK), 5"factory default" ( with BBSAK) and 5 OS update  7.1.0 bundle 1997 (with AppLoader)... and still with these symptoms.

 

1. If i don't touch any bottom... they shutdown...

2. If i used, work for some 15 to 45 minute then.. freeze

 

So... I need other smartphone or I can do something else??

 

Thanks,

VJRE

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: A lot issue with my Torch 9810

Sounds like a hardware problem.  You've confirmed that by doing the wipes and software reloads.  I recommend that you try to get the device replaced.

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New Contributor
Posts: 2
Registered: ‎10-07-2013
My Device: 9810
My Carrier: AT&T

Re: A lot issue with my Torch 9810

Thanks Wolf for your recommendation...