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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎04-04-2011
My Device: BlackBerry 9530
My Carrier: Bell Mobility

A section of my screen does not work

I have the first edition Storm. When I am typing a message the 'P' and backspace doesn't work.  When I flip the phone around, the 'A' and numbers button doesn't work?  Any thoughts?

Guru II
Posts: 21,729
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: A section of my screen does not work

Sounds like a bad digitizer. The digitizer is the screen on top of the display that senses the touch. They can go bad after that many years of use.

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