01-26-2011 05:33 PM
I have a blackberry tour, and my buddy icons and buddies' statuses aren't appearing on my AOL instant messenger application. I have the settings for buddy icons in my aim options set to on, however I believe this is a software issue....Anyone else having this problem? Does anyone have a solution?
01-26-2011 05:52 PM
Hi and welcome to the forums!
Here is the link to the Blackberry AOL support page: AOL Instant Messenger
I have also included the user manual.
If you need any further help please let us know.
01-26-2011 08:07 PM
01-26-2011 08:34 PM - edited 01-26-2011 08:37 PM
Thankyou for attempting to help bifocals, however this is a software issue, it is not only on my phone but on my friends as well, I went through the whole manual for this, I wish I could let RIM know about this issue so they could fix it! If you could, could you please report this to them? The icons aren't loading, I just show gray boxes next to my friend's screenames, it is on every blackberry that my friends own, no matter what carrier or model.... And there aren't any settings to change.....please help me!!!!!
I never said it was any kind of specific issue software or hardware!
I am not an employee or affiliated with RIM in any way other than I own a device, like you.
My report of the problem carry's the same weight as yours , this is a user to user forum.
We help each other. So... Here's the deal!
Provide me with the following information, and I will load the app to test with you.
1) What model is your device?
2) What version of device OS are you running currently?
3) Who is your carrier?
4) What version of the AOL instant messenger app are you running?
01-26-2011 09:10 PM
01-26-2011 09:49 PM
Oh! I am so sorry Bifocals! I have a blackberry tour 9630 running os 126.96.36.1995, my carrier is Verizon Wireless, and I am using aol instant messenger version 2.5.69 thankyou so much bifocals!
What in the world (other than Verizon Wireless) are you sorry for?
Okay we match pretty good I have a Storm2 9550 on device OS v188.8.131.525.
It's also a CDMA device on Verizon (who needs to release the Storm 3 immediately).Wireless.
I'll post back when I get the AOL app loaded. One question did this feature work prior to the 2.5.69 release?
01-26-2011 09:52 PM
01-26-2011 11:48 PM
Okay I finally remembered my AOL password and activated my AIM account.
I went to AppWorld and downloaded "AOL Instant Messenger" v2.5.69.
I'm logged in and available, but we have one slight snag....I have no buddies, co-workers or family.
So I sent you a PM with my AIM Id